The Office of the Attorney General (OAG) has recently issued an alert regarding a deceptive and unethical practice by Texas UCC Statement Services. Numerous complaints have been filed against this company for sending misleading mailers to collect money unnecessarily from consumers.
Key Points:
- Misleading Mailers: Texas UCC Statement Services is sending mailers that claim a fee (usually $90) is owed for documentation on an existing loan. They misuse disclaimers to create the illusion that the mail is from an official government agency.
- Not Official: This email is not from an official government agency and has no affiliation with Moody Bank or any loan payments owed to us.
- Customer Reports: We have received reports from our customers about these fraudulent mailers.
What to Do:
- Verify Authenticity: If you receive such a mailer, it is crucial to verify its authenticity. Remember, official communications will clearly state their affiliation.
- Report the Scam: If you receive a suspicious statement, report it immediately. Call the Texas Attorney General’s Consumer Protection Division toll-free at 1-800-621-0508 or visit this link to file a complaint online.
- Reach Out for Help: If you have any questions or need assistance with documentation, please contact your banker. We are here to help.
Thank you for your attention to this matter.
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